Transplant Call Routing

Never wonder if that call is your transplant team.

When you're on the list, the most important call of your life could come from a number you don't recognize. StatPhone gives your care team one number. When they call it — from any phone — it always shows the same caller ID on your phone.

Get your transplant number See how it works

One number for your entire transplant team — coordinators, surgeons, any phone.

Rings your phone, your spouse, and your backup — simultaneously or in sequence.

No app required. Works on any phone. Set up in minutes.

Incoming Transplant Call

Your transplant coordinator is calling

StatPhone Transplant Line 2:14 AM

(646) 555-0182 → routes to your family

Sarah

Patient • Tier 1

Ringing

Michael

Spouse • Tier 1

Ringing

Mom

Emergency Backup • Tier 2

Standby

Patient and spouse ring together. If missed, backup rings next.

The Waiting List Reality

You can't silence your phone, and you can't stop answering spam.

Transplant patients on the waiting list describe the same experience: months or years of answering every unknown call, because the one you ignore could be the one that saves your life.

The Unknown Number Problem

Your transplant call will come from a number you've never seen. It might be from another state. It might be from a surgeon's personal cell. You have no way to know in advance.

One saved number. Instant recognition.

The Spam Call Flood

For months or years on the list, you answer every single call — robocalls, scams, wrong numbers — because you can't risk missing the one that matters.

Only your transplant team uses this number.

The Missed Call Fear

What if you're in surgery, in the shower, or your phone is on silent? What if your spouse could have answered but didn't know to? There's no second chance system.

Multiple phones ring. Someone always answers.

From the Transplant Community

Real experiences from patients on the waiting list.

From a discussion of 56 comments on r/transplant about how transplant patients handle phone calls while waiting.

Answered every single one. For six months. Totally miserable.

Transplant patient on the waiting list

I ignored my first transplant call because it was from a number I didn't recognize.

Liver transplant recipient Nearly Missed

I had one kidney call that came from an Alabama number. I live in Oregon. I almost didn't answer because I assumed it was a spam call.

Kidney transplant patient Cross-Country Call

I use my personal cell phone to call patients.

Transplant coordinator Coordinator Perspective

Bought a burner phone and gave that number to the transplant coordinator.

Transplant patient DIY Solution

I had a pager with my first transplant. That was a better solution.

Two-time transplant patient

Stories shared publicly on Reddit. Names withheld for privacy. StatPhone is not affiliated with r/transplant.

How It Works

Give your transplant team one number. Recognize every call instantly.

No app for anyone. Your coordinator calls one number. Your phone (and your family's phones) ring with the same saved contact every time.

Get your transplant number

Sign up and get a dedicated StatPhone number in minutes. Give this one number to your transplant coordinator, surgeon's office, and anyone on your care team.

Save it as "Transplant Team"

Save your StatPhone number in your phone and your spouse's phone. When anyone on your team calls it, it shows up as "Transplant Team" — no matter what phone they called from.

Everyone rings, someone answers

Your phone, your spouse's phone, a family member's phone — they all ring. If nobody answers in the first window, backups ring next. No call goes unanswered.

Call Routing Protocol

What happens when your transplant team calls.

Set your contacts and ring order once. StatPhone handles the pressure moments.

The Call Sequence

Step 1

Coordinator dials your StatPhone number from any phone.

Step 2

Your phone rings, showing "Transplant Team" as the caller.

Step 3

Your spouse's phone rings simultaneously.

Step 4

If no answer, StatPhone escalates to your backup contact.

Step 5

If still no answer, voicemail with transcription and SMS alert.

Important: StatPhone is a communication tool, not a medical device. It does not prioritize, triage, or make medical decisions. For life-threatening emergencies, always call 911.

After Transplant

The calls don't stop after surgery.

Post-transplant follow-ups, nephrology clinics, lab callbacks — they all come from unknown numbers too. Keep your StatPhone number as your dedicated medical contact line for as long as you need it.

"I do my post-transplant nephrology clinic by phone every 3 months — from an unknown number. I'm losing my mind."

— Post-transplant kidney patient

Simple pricing

Peace of mind for less than the cost of a burner phone.

Sale

Family

For most transplant patients

$99

per year — that's $8.25/month

Save $45/yr

7-day free trial, cancel anytime

1 dedicated number
Up to 3 contacts
Automatic backup tier
Missed call SMS alerts
Call history

Start free trial

Questions from transplant patients and families.

Does my transplant coordinator need to install anything? +

No. Your coordinator just calls your StatPhone number like any other phone number. They don't need an app, an account, or any special setup. It works from their personal cell, the hospital phone, or any other number.

Will I know it's my transplant team calling? +

Yes. You save your StatPhone number in your phone as "Transplant Team" (or whatever you like). Every call to that number — no matter who dials it — shows up with that same saved contact name on your phone.

What if the call comes at 3 AM and I sleep through it? +

That's exactly why StatPhone rings multiple phones. If you don't answer, your spouse's phone rings simultaneously. If neither of you answers, a backup contact gets the call next. Someone picks up.

Can calls come from any number — like a surgeon's personal cell? +

Yes. It doesn't matter what number your team calls from. The Alabama transplant center, the surgeon's cell phone, a contracted transport company — they all call your one StatPhone number, and it all shows up the same on your phone.

Is this like getting a burner phone for my transplant team? +

Same idea — a dedicated number just for transplant calls — but better. A burner phone is one more device to carry and charge. StatPhone rings your existing phone (and your family's phones) with no extra device.

How long does setup take? +

Minutes. Sign up, get your number, add your family members' phones, and give the number to your coordinator. No hardware, no app downloads.

What happens after my transplant? +

Keep it. Post-transplant follow-ups, lab results, and clinic calls come from unknown numbers too. Your StatPhone number works for as long as you need it.

Does everyone in my family need the app? +

No. Nobody needs an app. Family members just answer their normal phone when it rings. You manage everything from your StatPhone account online.

Get your transplant number today.

One number. Your team calls it. You always know it's them. Start with a 7-day free trial.

Start free trial See how it works